Cheap Car Rentals in Connecticut

Do not go to this Hertz if possible. Booked on Kayak for 1 day. This hertz is closed on Sundays so I had to pay for 2 days even though I only used the car for 24 hours. Very frustrating. The car also smelled like smoke and was extremely dirty.

Pick-up was fine. The dropoff in EWR was not. There was not an attendant immediately in the vicinity. The drop-off parking spot was not clear. No receipt was given to me; rather, I was told to click/scan a sign's URL and fill out the drop-off form. AND, when I did so in the terminal, it appeared to be for HERTZ. Bottom line - confused, poorly executed. Finally, the signage to get to the drop-off location was the worst I've ever seen. It took a lot of time, effort, and LUCK. The rental companies need to collaborate on signage with the Port Authority and the State of New Jersey to totally revamp it. Truly a mess.

They didn't have the car I initially reserved, which I can understand due to the rental car shortage we hear about all the time. You really need to scrutinize your bill, though. I was charged a late fee (they showed I returned the car at 2 pm, which was impossible since my flight left at 9:15 am) and was also charged for an upgrade, when they told me I would not be charged one since it wasn't my fault that they didn't have the much smaller car I requested. I called them right away and they were very nice about all the issues and removed all inappropriate charges. Despite all the issues, I would still use them again (while still carefully checking my bill) because their customer service was on point.