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A number of people have been contacted by phone, WhatsApp and email by individuals claiming to represent Cheapflights, offering to book them a trip and requesting direct credit card or wire transfer payment. Some were also asked to provide their passport and identity card numbers. These direct emails, WhatsApp messages or calls do not come from Cheapflights, but from imposters who are trying to defraud you, or act with other malicious intent. Do not provide your credit card details, nor wire money to any bank account. If you have provided your credit card number, contact the issuing bank to block your card. If you have provided your passport or identity card number, contact your police station.
Frequently Asked Questions
Bookings
I'm not sure if my booking went through. How do I find out?
What should I do if I don't receive a confirmation email?
Help! I need to change/cancel my reservation!
What is Cheapflights's refund policy?
What's included in the price shown?
Flights
Can I run a comparison search for a flight for me and my child?
Can I book a flight for another person?
I'm a member of the Armed Forces. Does Cheapflights offer a military discount?
A bunch of us are going on a trip together -- how do I book a flight for a large group?
Is hold baggage included in the prices shown?
How do I search for a multi-stop trip?